Política de privacidade

1. PURPOSE AND SCOPE

This Privacy Policy explains the purposes for which personal data collected through the services offered on kuklagame.com is processed, how it is protected, with whom it is shared, and the rights of users. All visitors who use the site are deemed to have accepted this policy.

2. INFORMATION WE COLLECT

• Identity and contact information: full name, email address, phone number
• Content and transaction information: form messages, application content, appointment and quote requests
• Technical data: IP address, device and browser information, cookie records, usage and performance data
• Service-specific documents: only the documents submitted by the user and required for the provision of the service

As a rule, special categories of personal data are not processed. Where processing is necessary, explicit consent is obtained and we act in accordance with applicable law.

3. USE OF INFORMATION

The personal data collected may be used for the following purposes:

• Conducting consulting and service processes
• Managing appointment and quote processes
• Communicating with users
• Improving service quality and performing analysis
• System security and performance improvement
• Fulfilling legal obligations
• Sending notifications and announcements with user consent

4. COOKIES

Our site may use strictly necessary, functional, and analytical cookies. Users can change their cookie preferences through their browser settings. For detailed information, please review the relevant cookie policy.

5. SHARING OF INFORMATION

Personal data may be shared with third parties in the following cases:

• Technical suppliers such as hosting, email, and analytics service providers
• Authorized public authorities within the scope of legal obligations
• Business partners necessary for the provision of the service

Data is never sold to third parties for commercial purposes under any circumstances.

Where necessary, data may be transferred domestically or internationally, and all required security measures are taken in accordance with applicable data protection law.

6. DATA RETENTION AND SECURITY

• Data is protected against unauthorized access
• Encryption, access control, and backup systems are used
• Data is retained only for as long as necessary
• When legal retention periods expire, data is securely deleted or anonymized

7. USER RIGHTS

Under applicable data protection law, users have the following rights:

• To learn whether their personal data is being processed
• To request access to the data being processed
• To request the correction of inaccurate or incomplete data
• To request the deletion or destruction of their data
• To learn the third parties to whom their data has been transferred
• To object to the processing
• To claim compensation in the event of damage

Requests can be submitted through the contact channels below.

8. CHANGES TO THIS POLICY

This privacy policy may be updated in response to legal regulations or operational needs. The current version takes effect as soon as it is published on the website.

9. CONTACT